
CNBC· July 28, 2026
Visa Cuts 7% of Workforce as AI Transforms Payment Industry
Visa has announced one of its largest workforce reductions in recent years, planning to let go of around 2,600 employees — roughly 7% of its global headcount. CEO Ryan McInerney framed the decision as a necessary step to streamline operations as artificial intelligence takes over tasks previously handled by human workers. The company believes the restructuring will free up capital for investment in technology and product development. This move reflects a broader industry trend where financial services firms are replacing manual processes with AI-driven automation. For investors, the layoffs may signal improved profit margins ahead, though the short-term human cost is significant.